Established, professional Data Recovery providers for all storage devices.

We’ve been established for nearly 20 years, and offer recovery services to everyone, from multinational corporations to the home user.

hazmat team inspecting a hard drive

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Approved suppliers of RAID recovery, Data Recovery and Data Conversion services to the European Commission, international clients in the education, medical, nuclear, engineering fields, as well as the military and government. We also provide services to smaller companies and private individuals. Our speciality is the urgent recovery of RAID and NAS storage devices.
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Data Recovery

We are data recovery specialists based in the UK

Perfect For All Devices

We recover all storage media. From single hard drives, servers, camera and video memory, SxS cards, and specialise in RAID and NAS devices.

Outside the UK?

Don’t be discouraged from using our services, wherever you are based
Much of our work comes from outside the UK; the USA, Trinidad, continental Europe, Australia, Tahiti, Denmark, Iceland etc.

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It's so simple to get in touch whether by phone or email

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Your Questions Answered

We try and answer your most important questions straight away so you’re left with the full picture of exactly what we do and how we do it

The likelihood is yes, we probably can. For RAID systems our current success rate is above 95% for a full recovery, provided the RAID has not been subject to numerous manual rebuilds or recovery attempts by the user or IT admin.

For single hard drive failures, our success rate varies depending on the type of failure, as well as the manufacturer of the drive. (Certain drives have known issues, which can reduce the chance of successful recovery.) Generally, we enjoy success rates above 85% for single drives.

Roughly, single hard drives cost from £375 plus VAT. The price will rise depending on the capacity of the drive, and the nature of the failure.

For RAID systems, pricing is worked out on a per-job basis, as there are far too many variables that prevent publishing of pricing structures.

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If you are local to us, you may make an appointment to deliver your device. Alternatively, you can use any reliable courier service. If you have a large and fragile storage device, such as a complete server, we recommend using a dedicated, same-day courier… read more
The chances are you have not actually lost your data – it has merely become inaccessible. The services of a data recovery professional will usually be able to restore access to the lost data. It is critical you do not attempt DIY data recovery, as this all too often results in catastrophe.

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The only sure-fire way to prevent data loss is to have a comprehensive backup routine in place. This backup system needs to be tested regularly; we often encounter users who have been backing up religiously – but the backups have all failed.

Even your backup system should be backed up, and the backup taken off site. Learn not to trust any storage medium on its own – all storage systems can fail.

If a single hard drive fails and is making any odd noises, it’s important to power the drive off, and leave it off until you can get it to a data recovery professional. Further attempts to read the drive or copy off data will almost certainly cause further damage to the drive, and may well render it completely unrecoverable. This can occur if there is a failure of the read/write heads; allowing the drive to continue spinning could result in the damaged heads scratching the platters, leaving absolutely no chance of recovery.

With RAID, there are more options. Many causes of failure are the result of a crashed RAID rebuild (following swapping out a failed drive with a healthy one). At this point, you need professional assistance. A power surge can leave more than one drive damaged – enough to bring down the RAID. This needs immediate professional attention.