By RAID specialists with a
proven track record.
These are complex, enterprise storage devices. If you have a failed drive (or more than one drive has failed) or a RAID rebuild was attempted and the system is hanging, or you have attempted other recovery methods and they have failed, please stop. There is a strong chance that repeated attempts will destroy data. If you call us, we will discuss the failure with you, and what needs to be done to return your server to operation.
Our engineers have the highest levels of RAID recovery knowledge in the industry. If your data is crucial, and downtime is affecting your productivity, you need qualified recovery engineers. It is essential that further data loss is prevented – even before the recovery begins. Because our engineers have experience of Xsan recovery, they are qualified. Because Retrodata is an established company with a solid reputation, you know that your server and your data will be in good hands. If not the best.
Failed hard drive – or multiple drives
Corrupt superblock or inode
Volume will not mount
Missing LUN or storage pool
Our engineers have substantial experience of operating systems including Apple Mac OS, Windows, Linux, UNIX, Novell, and all others currently in use. They have comprehensive knowledge of all file systems, including HFS+, NTFS, Ext3 and Ext4, UFS, XFS and ZFS. Their skills with virtual machines and with all servers, regardless of manufacturer, means a considerable reduction in your downtime. If the Active Storage server is part of an Apple Xsan array, they recover failed or crashed Xsan storage area networks from almost any fault.
If your company is involved in television production, video editing or post production, our engineers are ready to step in and help. They will retrieve your data. They will recover your storage servers, and restore you to full production. Quickly. And with minimum disruption to you.
We recover data from any Active Storage device failure:
- Drive failure – or multiple disks have failed
- Firmware upgrade failed or corrupt system firmware
- Corrupt file system or corrupted RAID parameters
- RAID rebuild failed
- Loss of a storage pool or share
- Corrupt metadata
- Unknown Xsan crash
- Cannot access the share or the device
- Volume corruption
Recovering data from failed Active Storage devices:
Active Storage ActiveRAID
Native support for Mac OS X
Multiple Fibre Channel ports
Bad array recognition and repair
RAID 0, most others including RAID 50, RAID 51, RAID 60
Global hot spare
LUN support – up to 512 LUNs
Automated software update
Automatic parity rebuild and data integrity check
Recover RAID 50
Recover RAID 51
Recover RAID 60
Ext3, Ext4, ReiserFS, UFS, XFS, ZFS
Cannot access Storage Pool
Active Storage ActiveRAID ES
RAID 0, RAID 1, RAID 5, RAID 6, JBOD