Retrodata’s engineers have recently developed and perfected techniques that provide exceptionally quick server and data recovery from all failures – including multiple drive crashes.
This method completely eliminates the need for lengthy data transfers (usually at least two, each taking days and even weeks). It also does away with the requirement to rebuild and reconfigure the storage server following recovery, as this automatically takes place during the recovery.
We offer comprehensive recovery solutions for any size RAID, suffering any failure, at least 80% quicker than methods used by other companies. From a small, 16-drive RAID to enterprise storage networks such as SAN and Xsan consisting of hundreds of drives, this revolutionary new development cuts downtime to relatively negligible levels. An 18-hour turnaround is now feasible, depending on the server hardware in use.
If repeated recovery attempts have failed, please stop; there is a strong risk of causing further data loss, or even complete data loss. Recovery of these devices is complex and requires specialist RAID knowledge possessed only by a handful of companies in the industry.
Despite the fact that Retrodata engineers have solid experience of all operating systems and file systems, their RAID recovery techniques bypass both, allowing them to shave days off standard methods.
If the Promise server forms a storage component within an Apple Xsan or SAN, Retrodata have a proven track record in successfully recovering failed or crashed Xsan and storage area networks – even from multiple drive failure.
If you are in broadcasting, television production, video or post-production, we know that downtime is unwelcome. We are aware that it is critical you return to production as soon as possible, and that waiting around for data transfers is going to be stressful. We will remove all that. We can probably recover and reinstate your systems quicker than anyone else in the industry.
If you contact us, one of our engineers will discuss the failure and recommend any steps necessary to minimise the chance of further data loss. They will also establish the urgency of the situation, and how best to implement a recovery plan.
Why choose Retrodata? • RAID Recovery • Emergency Recovery • Why RAID fails
We recover Promise VTrak storage from any of the following failures:
- Failed hard drive – or even multiple drive failure
- Firmware upgrade failed – or corrupt firmware
- Corrupt file system
- RAID rebuild failed
- Loss of a storage pool or share
- Corrupt metadata
- Failed RAID
- Xsan crash or related issues
- Cannot access the share or the device
- Corrupt volume
- Missing LUN
- Corrupt inode
- Corrupt superblock
- Corrupted RAID
Recovering data from failed Promise VTrak:
Promise VTrak E-class and J-class
Compatible with Mac OS, Xsan and Final Cut Pro
iSCSI
Promise VTrak M610p
RAID 0, RAID 1, RAID 1E, RAID 5, RAID 6, RAID 10, RAID 50
(Data migration failure possible)
Multiple global hot spare failed
Failed LUN
Recover RAID 50
Multiple RAID levels
Support for Windows, Linux (Red Hat and SUSE), Novell Netware
Promise VTrak M610i
iSCSI
Promise VTrak E610F
Promise VTrak J610S
Cascading storage.
Often configured with round robin striping in Xsan
eSATA
Promise VTrak M310p 210p
RAID level support as for M610p
Recover RAID 6
