If your Promise SmartStor has failed or you cannot access the device or a share, our engineers are available to advise you what to do so that the potential for further data loss is completely avoided.
If a hard drive has crashed, or you just updated the firmware and the device will not boot, or it has resulted in a corrupt volume, they will help you decide on the best way forward to restore your system.
If you have a failed RAID, or a RAID rebuild failed, or you have tried any other form of recovery that did not work, please stop immediately. Further data recovery attempts could easily cause further data damage – or even complete data loss.
It is important that each drive is securely backed up before any further action is taken. Our engineers recover from all data loss scenarios, including:
Cannot access the share
Automatc rebuild failed
Corrupt file system or RAID
Hot spare did not work
Corrupt volume
Retrodata engineers are able to respond swiftly to any data crisis. If you cannot access your device or have a data crisis, please call. We are aware of the impact of system downtime, and we will move quickly to restore lost data, recover your systems, and have you up and running. Within hours.
Their RAID recovery skills lead the industry, and they regularly recover RAID data from failed drives that other data recovery providers have considered unrecoverable. All RAID levels are supported; RAID 0, RAID 1, RAID 10, RAID 5, RAID 6 and all nested and proprietary levels.
Why use Retrodata? • RAID Recovery • Emergency Recovery • Why RAID fails
Recovering data from Promise SmartStor
Promise SmartStor DS4600
Apple Time Machine compatible
Automatic rebuilding
RAID 0, RAID 1, RAID 5, RAID 10
Compatible with Final Cut, Adobe Photoshop, 3D Studio Max.
Promise SmartStor NS4600
XFS file system
XFS recovery
Shared storage for Windows, Mac OS X, Linux and UNIX
Promise SmartStor NS4300N
RAID 0, RAID 1, RAID 5, RAID 10
Support for Microsoft Active Directory
Apple Bonjour support
Windows, Apple Mac, Linux, UNIX support
Linux Ext3 Journal file system
RAID level migration failed
Online capacity expansion
Recover crashed RAID
Promise SmartStor NS2300N
Promise SmartStor NS2600N
