As a service company, and driven to provide a "better than best" level of service and support, we encourage you not to delay contacting us. Our emails are monitored regularly and we always respond as soon as we can.
E-mail:
Telephone: +44 (0) 1590 673 808
If you are sending your data from outside the UK, you MUST state clearly on the address label the following statement: "GOODS FOR REPAIR AND RETURN TO SENDER. Commercial value $1" Otherwise we have to pay customs and VAT charges before we can take delivery of your media.
Retrodata
St Andrews
New Street
Lymington
Hampshire
SO41 9BQ
UNITED KINGDOM
Vat Registration No: 831 7796 01
DELIVERY CHARGES: Within the UK, Special Delivery of a single hard drive costs around £6.00. For heavier items, such as drives enclosed in housings, or complete units, the costs can be higher. In the event your package weighs in excess of 2KG we will require the additional postage to be paid, and will add this to our final bill at cost. We will let you know beforehand, though, as you may prefer to make your own arrangements for your goods to be returned to you.